We are committed to delivering your order with good-quality packaging within the given time frame.
We ship throughout the week, except Sundays and public holidays. To ensure that your order reaches you in good condition, in the shortest period, we ship through reputed courier agencies only.
All tracking information will be available under the My Orders section on the My Account page.
Delivery of all orders will be to the address provided by the buyer.
Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk on WhatsApp at 1234567890 or sunshinecrystal@gmail.com.
How long does it take for an order to arrive?
Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivery of the shipment is subject to Courier Company/post office norms. Sunshine Crystal is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
If you wish the order to be delivered earlier, you may contact our helpdesk on WhatsApp at 1234567890 or sunshinecrystal@gmail.com. Additional charges may be required for express delivery.
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
Please inspect your order upon reception and contact us immediately at our helpdesk on WhatsApp at 1234567890 or sunshinecrystal@gmail.com if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. You must record an unboxing/unpacking video to ensure your product is defective, or damaged or that you received the wrong item.